Return Policy
This clothing is incredible and we are confident you will love it! But hey, online shopping can be difficult sometimes....
Return Policy...
If for any reason you aren't satisfied, we accept returns (unworn, unwashed, free of stains, visible wear, smells, or animal hair) with tags still attached mailed within 14 days of receipt for a refund to your original form of payment. Shipping is non refundable and return shipping is the customer's responsibility. Any items returned without approval and/or outside the 14 day return window will be returned to you.
How Do I Initiate a Return?...
Email shophauteboutique@gmail.com with your first/last name, order number and which item you'd like to return. We will contact you ASAP.
Undeliverable/Return to sender...
If a shipment is unable to be delivered or the customer chooses to return to sender, the customer is responsible for any fees or costs of the return and the original shipping costs. The total amount will be deducted from the customer’s refund. Please be sure your address is correct when placing your order. See more about our shipping policies here.
*** If you received a damaged or defective item ***
Email us at shophauteboutique@gmail.com with your ORDER NUMBER in the subject line. Please include as much information as you can, including a call-back number. We will reach out to you as soon as possible to rectify the situation.
We cover return shipping and will get you refunded as soon your item is received. Just select “Item is defective” when you fill out the returns form below and a return shipping label will be issued to you.